# Service Information ### Connectivity The DIX offers three ways of connecting to the neutral net: - Switched 100Mbit Fast Ethernet. RJ-45 connector. This is only an option in Lyngby - Switched 1 Gbit Ethernet. Optics is included in the port fee - Switched 10 Gbit Ethernet. Optics is included in the port fee If non-LX/LR optics is desired, do contact **i2** technical staff for ordering information. ### Room The equipment is situated in rooms with controlled physical environment, burglar alarms and monitoring of all accesses. Furthermore, the sites offers the operators 7 times 24 access in order to service their equipment. In Lyngby the operators are free to establish fibre-patching in the room (with respect for the current installations). In doubt contact the **i2** technical staff. In Ballerup, Taastrup and Skanderborg all fibre-patching between room/racks are performed by local staff according to their standard rules. ### Mailing lists There are two mailing lists for the DIX members. One for administrative personnel and one for technical personnel. Both lists are closed lists only for the connected ISP's. Requests for subscribtion can be mailed to . ### Staff The staff at **i2**'s NOC has many years of experience in Internet technology, and their services can be requested on normal terms. ## Prices 2020 The price for connecting to the DIX consists of one or more Port Fees. Do check the general webpage [https://www.dix.dk/serviceinformation.html] to see updated prices. If you need hosting service of any kind, this will be on a separate agreement with the local housingcompany. Likewise interconnect to DIX is requested by you from the local housingcompany. ### Requesting PO-numbers and other references on invoices When sending out the DIX invoice in august/december, we have by several operators been asked to qoute a PO-number, or other reference, on the invoice. If you require such on the invoice, you may mail what ever reference you like to be written on the invoice, to us. Such requests received before august 1st/december 1st can be hounered. We are not able to request PO-numbers or other references before writing the invoices. Bouncing invoices back top us due to missing PO-numbers, order references and the like, will not be accepted, and the DIX connection may consequently be closed, if payment is not received in due time. Any questions regarding this issue may be mailed to .